Shipping policy
1. Order Processing Time
Orders are processed within 1–3 business days.
Orders are not processed on weekends or public holidays.
2. Shipping Times
Estimated delivery times after processing:
-
Standard Shipping: 7–15 business days
-
International Shipping: 10–20 business days
Delivery times may vary due to customs, weather, or carrier delays.
3. Shipping Costs
Shipping fees are calculated at checkout.
Free shipping promotions may apply.
4. Tracking Information
Once your order ships, you will receive a tracking number by email.
Tracking updates may take up to 48 hours.
5. Customs, Duties & Taxes
International shipments may be subject to customs charges.
These fees are the responsibility of the customer.
6. Incorrect Shipping Information
Hype Closet is not responsible for orders delivered to incorrect addresses provided by customers.
7. Lost or Delayed Packages
Hype Closet is not responsible for carrier delays or packages marked as delivered.
8. Damaged Items
Please report damaged items within 7 days of delivery with photos.
9. Split Shipments
Orders may arrive in separate packages at no extra cost.