Shipping policy

1. Order Processing Time

Orders are processed within 1–3 business days.
Orders are not processed on weekends or public holidays.


2. Shipping Times

Estimated delivery times after processing:

  • Standard Shipping: 7–15 business days

  • International Shipping: 10–20 business days

Delivery times may vary due to customs, weather, or carrier delays.


3. Shipping Costs

Shipping fees are calculated at checkout.
Free shipping promotions may apply.


4. Tracking Information

Once your order ships, you will receive a tracking number by email.
Tracking updates may take up to 48 hours.


5. Customs, Duties & Taxes

International shipments may be subject to customs charges.
These fees are the responsibility of the customer.


6. Incorrect Shipping Information

Hype Closet is not responsible for orders delivered to incorrect addresses provided by customers.


7. Lost or Delayed Packages

Hype Closet is not responsible for carrier delays or packages marked as delivered.


8. Damaged Items

Please report damaged items within 7 days of delivery with photos.


9. Split Shipments

Orders may arrive in separate packages at no extra cost.


10. Contact Information

📧 support@hypecloset.com